Refunds and Cancellation

Return Policy

Return Period

The Laptop Clinic will accept returns up to 7 days after delivery for most products.

Please contact Laptop Clinic at +91 7798200111, to get advice and further details on the refund process.

Exchange/ refund conditions:

  • Damaged products or Deficient on Arrival: Free replacement within 14 days.
  • Wrong shipment by Laptop Clinic: Free replacement within 14 days.
  • Incorrect order placed by customer: Free replacement within 14 days for unopened* product.
  • Customer needs and alternate product: Free replacement within 14 days for unopened* product.
  • Order cancellation: No charges if items are not shipped. In case of shipped orders, the returns policy will apply.
  • Refund with 5% cancellation charges for cancellation requests sent within 14 days for unopened* products only.
  • *Unopened items to be returned or replaced must be in the original packing with all inbox literature, warranty/ guarantee card, freebies and accessories including mice, keyboards, etc.


  • Tax (if applicable) is refunded with returns.
  • Original shipping and handling charges aren’t refunded.
  • If the payment was by Credit/Debit card or Net-Banking, we will refund the money in your Credit/Debit Card or Net-Banking account.
  • Typically refunds are processed in between 7-21 working days for credit cards and 5-7 working days for debit card and net banking orders.