Return Period
The Laptop Clinic will accept returns up to 7 days after delivery for most products.
Please contact Laptop Clinic at +91 7798200111, to get advice and further details on the refund process.
Exchange/ refund conditions:
- Damaged products or Deficient on Arrival: Free replacement within 14 days.
- Wrong shipment by Laptop Clinic: Free replacement within 14 days.
- Incorrect order placed by customer: Free replacement within 14 days for unopened* product.
- Customer needs and alternate product: Free replacement within 14 days for unopened* product.
- Order cancellation: No charges if items are not shipped. In case of shipped orders, the returns policy will apply.
- Refund with 5% cancellation charges for cancellation requests sent within 14 days for unopened* products only.
- *Unopened items to be returned or replaced must be in the original packing with all inbox literature, warranty/ guarantee card, freebies and accessories including mice, keyboards, etc.
Refunds
- Tax (if applicable) is refunded with returns.
- Original shipping and handling charges aren’t refunded.
- If the payment was by Credit/Debit card or Net-Banking, we will refund the money in your Credit/Debit Card or Net-Banking account.
- Typically refunds are processed in between 7-21 working days for credit cards and 5-7 working days for debit card and net banking orders.
